The purpose of this job is to perform advanced/social/mental health/IDD services work to include, but not limited to any of the following: assessments, serving as a liaison between clients; clients' families, and the community to obtain/aid and rehabilitative/therapeutic treatment. This incumbent is responsible for providing active treatment including individual, family, group, crisis and substance abuse counseling.
This class works under general supervision, independently developing work methods and sequences.
The purpose of this job is to provide complex professional, clerical, administrative and technical level skills to provide responsible and confidential administrative support requiring specialized knowledge and the ability to interpret broadly defined policies and procedures. This position specifically requires an understanding of clinical operations and the patient care processes to a degree that medical management in EHN programs can be supported from an informed perspective. The position will work closely with the CEO office and is a liaison between the CMO/CNO office and all EHN divisions.
This class works under general supervision, independently developing work methods and sequences.
The purpose of this job is to coordinate and monitor the total nursing care of Extended Observation Unit by conducting medical clearance triage, psychiatric nursing assessment, developing individual nursing treatment plan and conducting routine rounds every 2 hours on all EOU Consumers. Identify health needs and educate consumers and families while providing leadership though working cooperatively in complex situations with other ream personnel and maintaining standards of nursing care/practice in the clinical setting. Implements the center-wide Policy and Procedure Manual which pertain to the nursing department, assumes an advisory role for effective management of Extended Observation Unit, demonstrate leadership by assuming responsibility and accountability for actions, and demonstrate a commitment to professional nursing practice.
This class works under general supervision, independently developing work methods and sequences.
The purpose of this job is to perform complex staff support work for a specific Emergence Health Network (EHN) program chief, director, or manager.
This class works under general supervision, independently developing work methods and sequences.
The position of CIT Specialist is a Crisis Intervention Team assignment where you will be partnered with a police officer assigned from the El Paso Police Department, a Deputy with the El Paso County Sheriff’s Office, or an officer with the Socorro Police Department that will respond to mental health crisis calls throughout the community and will offer crisis intervention, stabilization, and assessment services while in the field. This unit is operational 24 hours a day, 7 days a week, 365 days a year. Work involves developing short-term contact with clients, client families, and service providers for medical, social, educational, and related service needs.
This class works independently, under limited supervision, reporting major activities through periodic meetings.
The purpose of this job is to provide moderately complex case management work. Work involves developing and maintaining long-term contact with clients, client families, and service providers for medical, social, educational, and related service needs. Specific duties and responsibilities may vary dependent upon the functional area assigned.
This class works under close to general supervision according to set procedures but determines how or when to complete tasks.
The purpose of this job is to provide professional staff support to volunteers ensuring that SMVF (Service Members, Veterans, and their Families) involved with the Military Veteran Peer Network (MVPN) program receive appropriate training in Peer-to-Peer engagement and support, volunteer training, and are provided with enough information regarding volunteer activities to remain engaged in their communities.
This class works under general supervision, independently developing work methods and sequences.
The purpose of this job is to provide moderately complex case management work. Work involves developing and maintaining long-term contact with clients, client families, and service providers for medical, social, educational, and related service needs. Specific duties and responsibilities may vary dependent upon the functional area assigned.
This class works under close to general supervision according to set procedures but determines how or when to complete tasks.
The purpose of this job is to provide moderately complex case management work. Work involves developing and maintaining long-term contact with clients, client families, and service providers for medical, social, educational, and related service needs. Specific duties and responsibilities may vary dependent upon the functional area assigned.
This class works under close to general supervision according to set procedures but determines how or when to complete tasks.
The purpose of this job is to manage a caseload and to ensure services are delivered according to the Outpatient Biopsychosocial Intervention program. This scope of work includes best practice models developed in the Learning Collaborative and strategies that aim to expand access to outpatient mental health services for individuals with IDD and mental health needs. The services are designed for children and adults who have IDD or who are presumed to have IDD and who also have a co-occurring mental health condition, substance use disorder, or behavior support needs.
This class works under close to general supervision according to set procedures but determines how or when to complete tasks
The purpose of this job is to train employees according to the Emergence Health Network Academy's workforce and leadership development programs. Supports the continual improvement of services for EHN with a strong emphasis on Intellectual/Developmental Disabilities and/or Mental Illness through coordination and implementation of the EHN University concept staff development/training program. Specific coursework or training is dependent upon the area assigned.
The purpose of this job is to provide moderately complex case management work. Work involves developing and maintaining professional contact with clients, client families, and service providers for medical, social, educational, psychiatric and related service needs. Specific duties and responsibilities may vary dependent upon the functional area assigned including within the Crisis & Emergency Services Department: Extended Observation Unit, Mobile Crisis Outreach Team and Crisis Intervention Services, which are operational 24 hours a day, 7 days a week, 365 days a year.
This class works under close to general supervision according to set procedures with moderate latitude for the use of initiative and independent judgment.
The purpose of this job is to provide moderately complex case management work. Work involves developing and maintaining long-term contact with clients, client families, and service providers for medical, social, educational, and related service needs. Specific duties and responsibilities may vary dependent upon the functional area assigned.
This class works under close to general supervision according to set procedures but determines how or when to complete tasks.
Act as a liaison to individuals in the criminal justice system that are in need of mental health services. -. Link qualified individuals to the Local Mental Health Authority (LMHA). The position requires close work with the following agencies to facilitate services for individuals identified as having a neuro-illness: El Paso Psychiatric Center, County Attorney’s Office, El Paso Public Defender’s Office, El Paso County Detention Facility, and the West Texas Community Supervision and Corrections Department and the El Paso County and District Courts. The nature of the duties requires timely intervention and recurrent face-to- face contact with consumer, family, and service providers. Upon individual’s discharge from primary State Mental Health Facility, liaison must provide face-to-face contact within 7 days of discharge and complete Continuity of Care (COC) assessment and prepare documentation which may include treatment recommendations for the client. The position requires working with the Judiciary and assisting individuals identified as having a neuro-illness in reference to obtaining PR Bonds and assisting with competency cases.
This class works under general supervision, independently developing work methods and sequences. This position reports directly to the Program Manager of Court Services.
The purpose of this position is to deliver high quality customer service while ensuring effective communication between the consumers and clinics of Emergence Health Network (EHN). This position operates at a high-volume call center setting (in-bound and out-bound), assisting established and new consumers with scheduling appointments, appointment reminders, informing consumers of insurance and financials statuses and updating demographic information on EHN's Electronic Health Record (EHR).
This class works under close to general supervision according to set procedures but determines how or when to complete tasks.
The Youth Crisis Outreach Team Specialist will play a vital role in the implementation of the YCOT program, offering immediate support to children and youth experiencing crisis situations. The purpose of the YCOT Specialist is to provide crisis intervention, screening, referral, relapse prevention, and follow-up/case monitoring services for Children and Youth who are experiencing crisis situations within El Paso County. This role involves trauma-informed interventions, crisis resolution, and ongoing support to ensure the well-being and mental health stability of the individuals served.
Work involves developing and maintaining professional contact with clients, client families, and service providers for medical, social, educational, psychiatric, and related service needs in order to specifically reduce client crisis experience. YCOT is operational 24 hours a day, 7 days a week, 365 days a year, on a month-to-month rotating schedule.
This class will report directly to the YCOT Program Manager.
The Human Resources Specialist is responsible for the front desk activities of the HR Department, providing assistance to in-person visitors, as well as those emailing HR, or calling via the telephone. This role provides administrative and training support to the human resources department as needed including basic office operations, record keeping, file maintenance, and HRIS entry. This position requires the incumbent to operate in accordance with local, state, and federal laws, as well as with EHN company policies, standards, and ethical guidelines. The HR Specialist is also expected to help foster positive relationships with internal and external business partners so that the HR Department functions to maintain credibility and consistency within the organization and the community.
This class works under close to general supervision according to set procedures but determines how or when to complete tasks.
The purpose of this job is to provide administrative supervision of assigned program. Responsibilities include program(s) implementation, management, supervision and enforcement of policies and procedures that enable consumers to provide appropriate services as needed.
This class works independently, under limited supervision, reporting major activities through periodic meetings.
The purpose of Mobile Crisis Outreach Team (MCOT) is to provide crisis intervention, screening, referral, relapse prevention, and follow-up services for individuals who are experiencing crisis situations within El Paso County. Work involves developing and maintaining professional contact with clients, client families, and service providers for medical, social, educational, psychiatric, and related service needs in order to specifically reduce client crisis experience. Mobile Crisis Outreach Team is operational 24 hours a day, 7 days a week, 365 days a year, on a month-to-month rotating schedule.
This class works under close to general supervision according to set procedures with moderate latitude for the use of initiative and independent judgment.
The Certified Medical Assistant (CMA) performs duties under direction of a clinical supervisor (RN/LVN/Physician/APRN/PA) to assist in examination and treatment of individuals served at the clinical site. The CMA makes interpretations and exercises some discretion in routine situations. The CMA provides direct care with utmost customer service, compassion, and integrity to individuals in a clinic setting.
This class works independently, under limited supervision, reporting major activities through periodic meetings.
The purpose of this job is to collaborate with other providers to increase job placements in surrounding areas, engage employers, and educate employment specialists, mental health professionals, recovery coaches, Mental Health (MH) and Substance Use Disorder (SUD) treatment centers and Medication Assisted Treatment (MAT) teams within the local service area. The Job Developer shall practice principles of job development and shall focus on the provision of services to individuals who have a history of receiving MAT and have a desire to obtain competitive employment, or who have a co-occurring mental illness or other SUD.
The purpose of this job is to be primarily responsible for the front desk screening process and direct contact with patient on registration and Financial Evaluation Process. This position functions as the main team information coordinator fielding messages for staff in the field, coordinating appointments, as well as providing clinic clerical support. Educates patients regarding Center's Fee policy and Collection’s process. Must be familiar and able to perform electronic and paper billing.
This class works under close to general supervision according to set procedures but determines how or when to complete tasks.
The purpose of this job is to screen clients for substance use issues and determine if the client meets criteria for substance use treatment, as outlined in the Diagnostic And Statistical Manual of Mental Disorders, Fifth Edition (DSM-5) for a substance use diagnosis. Clients that are identified with co-occurring mental issues will be referred to the proper clinic. The OSAR Counselor will also conduct outreach activities to the community and provide drug education and information on the substance use treatment services that are available and information on the dangers of mood-altering chemicals that threaten the mental, physical and spiritual health of our community. This class works under close to general supervision according to set procedures but determines how or when to complete tasks.
This position supports the setup, configuration, testing, and implementation of clinical application products and information systems while producing reports and dashboards that support data-driven decision-making. The role designs and supports clinical application processes, provides training and technical support to end users, and applies data query, basic statistical analysis, and data visualization tools to improve efficiency, reduce risk, and enhance customer and stakeholder satisfaction.
This position works under general supervision and independently determines work methods and priorities.
The purpose of this job is to coordinate services and support to individuals residing in an Intermediate Care Facility. The QIDP is responsible for the wellbeing of the ICF consumers and advocates for their rights. This role is in charge of and coordinating services to individuals enrolled in Home based Community Services (HCS) and Texas Home Living (TxHmL) and Intermediate Care Facilities (ICF). Ensures assistance in the provision of access to medical, social, educational, vocational, and other services to help individuals become independent. Create and conduct training to assist consumers in developing, maintaining or increasing their independence.
This class works under general supervision, independently developing work methods and sequences. This role reports to the Program Director of IDD Community Services.
The purpose of this job is to oversee the infrastructure of the Outpatient Biopsychosocial Intervention as defined by the HHSC LIDDA Performance Contract Rules and Regulations and that Performance Measures are adhered. This scope of work includes best practice models developed in the Learning Collaborative and strategies that aim to expand access to outpatient mental health services for individuals with IDD and mental health needs. The services are designed for children and adults who have IDD or who are presumed to have IDD and who also have a co-occurring mental health condition, substance use disorder, or behavior support needs.
This class works under general supervision, independently developing work methods and sequences.
The purpose of this job is to perform routine work to clean facility. Work involves responsibility for the proper cleanliness and minor maintenance of building and custodial equipment.
This class works under close supervision according to set procedures.
The purpose of this job is to verify benefits and eligibility of clients' inquiries, preparing authorization folders, indicating co-pays/deductibles in client's record, providing ongoing patient benefit information, secures authorizations for all paying sources.
This class works under close to general supervision according to set procedures but determines how or when to complete tasks.
The purpose of this job is to provide Crisis Intervention services for the Local Crisis Hotline, 988 Suicide and Crisis Lifeline, and Local 311/911 Inter-Agency Program. Work involves developing professional contact with callers, caller’s families, and service providers from medical, social, educational, psychiatric and related service areas. Specific duties and responsibilities may vary dependent upon the functional area assigned including within the Crisis & Emergency Services Department: Crisis Hotline, which is operational 24 hours a day, 7 days a week, 365 days a year.
This class works under close to general supervision according to set procedures with moderate latitude for the use of initiative and independent judgment.
The purpose of this job is to performs administrative/clerical duties for the Benefits Assistance Program to include local travel to outpatient clinics and court mandated hearings, as scheduled.? Assists consumers with chronic mental illness and/or IDD in obtaining Social Security Disability Benefits through clear, effective and efficient Medicaid Policy, Programs and Billing. This job involves fact checking, record keeping and advocacy on behalf of their clients.? It follows established policies & procedures.? Places priorities in assisting consumers obtain Supplemental Security Income/Medicaid.
This class works under close supervision according to set procedures.
The purpose of this job is to perform specialized inventory control work in the receipt, storage and issuance of supplies and equipment essential to the support of consumer services. An employee in a position allocated to this class is responsible for procurement, receiving, stocking and issuing of supplies and equipment.
This class works under close to general supervision according to set procedures but determines how or when to complete tasks.
The purpose of Mobile Crisis Outreach Team (MCOT) is to provide crisis intervention, screening, referral, relapse prevention, and follow-up services for individuals who are experiencing crisis situations within El Paso County. Work involves developing and maintaining professional contact with clients, client families, and service providers for medical, social, educational, psychiatric and related service needs in order to specifically reduce client crisis experience. Mobile Crisis Outreach Team is operational 24 hours a day, 7 days a week, 365 days a year, on a month-to-month rotating schedule.
This class works under close to general supervision according to set procedures with moderate latitude for the use of initiative and independent judgment.
The purpose of this job is to perform advanced/social/mental health/IDD services work to include, but not limited to, any of the following: assessments, serving as a liaison between clients; clients' families, and the community to obtain/aid and rehabilitative/therapeutic treatment. This incumbent is responsible for providing active treatment including individual, family, group, crisis, and substance abuse counseling.
This class works under general supervision, independently developing work methods and sequences.
The purpose of this job is to be primarily responsible for the front desk screening process and direct contact with patients on registration and Financial Evaluation Process. This position functions as the main team information coordinator fielding messages for staff in the field, coordinating appointments, as well as providing clinic clerical support. Educates patients regarding Center's Fee policy and Collection’s process. Must be familiar and able to perform electronic and paper billing.
The purpose of this job is to provide moderately complex case management work. Work involves developing and maintaining long-term contact with clients, client families, and service providers for medical, social, educational, and related service needs. Specific duties and responsibilities may vary dependent upon the functional area assigned.
The purpose of this job is to perform and assist in limited semi-skilled manual labor using a variety of hand tools, power tools, and equipment in the maintenance of general commercial buildings and grounds. The job will also include maintaining the agency's vehicles and ensuring they are operational and in good working order.
The Behavioral Health Technician (BHT) functions as an active part of the treatment team, providing continuous patient care, supervision, interaction, and role modeling to patients ranging in ages depending on work location. BHTs work under the direction of a nurse and /or other appropriately designated staff. The Behavioral Health Technician participates in delegated activities and in the care of the client and promoting safety, both physical and emotional, for the client. Responsible for providing services through the observation, monitoring, management and documentation process of the client in the care setting. Follows policies and procedures and exhibits leadership by assuming responsibility and accountability of actions. Displays commitment to patient care and adheres to the EHN code of ethics, exhibits self-direction, partakes in continued learning and participates in research activities when possible. Provides a safe and therapeutic environment for consumers.
The role of this job is to provide direct care services, training, consultative and other professional activities of rehabilitation treatment program and functions of a professional member of the multidisciplinary team assisting physicians and other professional/non-professional personnel in a rehabilitation treatment program. Depending on the assignment, the incumbent performs a variety of supportive tasks.
The position of Evaluations Assistant will collaborate with the Local Project Director and Director of Children and Adolescent (CAD) Clinical Operations to coordinate collection of the Center for Mental Health Services Child Outcome Measures for Discretionary Programs, as well as coordinate with the state level Family Engagement Specialist and Youth Engagement Specialist to facilitate youth and family member focus groups for evaluation of the system of care. The Evaluation Assistant will also contribute toward quarterly progress reports to the Texas Health and Human Services Commission (HHSC). The Evaluations Assistant will promote mental health services for youths and young adults that are culturally informed, reduce behavioral health disparities and promote family and youth in decision making. This position will build awareness and a strong voice for children's mental health in the El Paso community, emphasizing peer support services for youths, caregivers, and families.
The purpose of this job is to manage general ledger reconciliations, expenditure reporting and process refinement. Duties also include financial reviews and analyses of general ledgers data, systems, statutes, rules, regulations, policies, and procedures necessary to ensure the federal and state revenue sources are in accordance with Generally Accepted Accounting Principles (GAAP), and governmental accounting standards.
The purpose of this position is to provide individuals diagnosed with an Intellectual Developmental Disability (IDD) assistance with activities of daily living such as meal preparation, personal hygiene, and medication administration. This position will also facilitate community involvement by accompanying individuals on community outings or providing transportation to work or other activities. It will entail collaboration with the clinical staff to support the Individual Plan of Care, therapeutic and behavioral plans in place to enhance the quality of life of the individual. Direct Care Associates are employed in a wide range of work settings. Associates are subject to work in a residential care facility, individualized skills and socialization program, or community setting. Specific duties and responsibilities may vary dependent upon the functional area assigned.
The purpose of this job is to plan, implement, and evaluate psychiatric and medical needs of consumers. This class works independently, under limited supervision, reporting major activities through periodic meetings.
The basic function of the Reimbursement Specialist is to analyze the billing process to determine appropriateness in payment (reimbursement). This position is responsible for handling all components of claims processing including coordination of disputed, rejected and delayed claims and to review returned, disputed or rejected claims from Medicare, Medicaid and other third-party payers and problem solve. This position is responsible for communicating and training other departmental staff regarding revenue cycle processes to prevent future denials.
The purpose of this job is to perform professional and highly responsible psychiatric services to clients with mental health problems, intellectual developmental disability, and substance abuse. Medical Authority in all matters regarding medications, hospitalization, suicide, homicide assessments, and all other matters involving medial judgment and intervention. Serves as consultant to other professionals.
The purpose of this job is to perform professional and highly responsible psychiatric services to clients with mental health problems, intellectual developmental disability, and substance abuse. Medical Authority in all matters regarding medications, hospitalization, suicide, homicide assessments, and all other matters involving medial judgment and intervention. Serves as consultant to other professionals.
The purpose of this job is to assess, treat and manage children and adult patients with mental health or psychiatric conditions, diagnoses, order labs and imaging for patients. Implements the integrated care model within organizational policies while reporting activities to the CMO.
The Family Nurse Practitioner (FNP) is responsible for managing, treating, and assessing patients with acute and chronic conditions, including those with substance use disorders (SUD). This role involves diagnosing, ordering and interpreting labs and imaging, and delivering Medicated-Assisted Treatment (MAT) as part of comprehensive care. The FNP implements the integrated care model in alignment with organizational policies, working collaboratively to ensure patient-centered outcomes. The FNP operates under limited supervision, reporting to the Chief Medical Officer (CMO) through periodic meetings.