Evaluations Assistant

Job Code: EVA - 114
Revision Date: April 3, 2024

Starting Salary: $21.52 hourly; $44,768 annually

FLSA:   Non-Exempt

Overview

We are an agency committed to innovative behavioral health services in trauma-informed care that promote healing and recovery to instill a sense of empowerment and foster a lifelong sense of resilience.

General Description

The position of Evaluations Assistant will collaborate with the Local Project Director and Director of Children and Adolescent (CAD) Clinical Operations to coordinate collection of the Center for Mental Health Services Child Outcome Measures for Discretionary Programs, as well as coordinate with the state level Family Engagement Specialist and Youth Engagement Specialist to facilitate youth and family member focus groups for evaluation of the system of care.  The Evaluation Assistant will also contribute toward quarterly progress reports to the Texas Health and Human Services Commission (HHSC). The Evaluations Assistant will promote mental health services for youths and young adults that are culturally informed, reduce behavioral health disparities and promote family and youth in decision making. This position will build awareness and a strong voice for children's mental health in the El Paso community, emphasizing peer support services for youths, caregivers, and families.

This class works under general supervision, independently developing work methods and sequences. The incumbent will report directly to the Director of CAD Clinical Operations.

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.

• Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
• Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.
• Meets deliverables in contract with HHSC.
• Participates in project workgroups and supports team efforts.
• Engages family members and youth in evaluation activities, including discussion of informed consent.
• Notifies clinicians of deadlines for the Center for Mental Health Services Child Outcome Measures for Discretionary Programs.
• Collects Center for Mental Health Services Child Outcome Measures for Discretionary Programs and provides completed data collection forms to the Texas Institute for Excellence in Mental Health within three business days of data collection.
• Collaborates with state-level Family Engagement Specialist and Youth Engagement Specialist to facilitate youth and family member focus groups for evaluation.
• Contributes toward quarterly progress reports to HHSC.
• Conduct monthly clinical supervision with direct care staff as per the Texas Administrative Code and/or other accreditations, governing agencies. This includes reviewing the staff's professional and productivity goals monthly.
• Supervise youth peer support specialist(s) and school-based family partner(s) at the child and adolescent outpatient clinic.
• Maintain certifications necessary to supervise youth peer support specialist(s) and school-based family partner(s) at the child and adolescent outpatient clinic.
• Support youth peer support specialist(s) and school-based family partner(s) to maintain healthy boundaries and ethical guidelines appropriate for peer support work.
• Identify and implement projects and training to educate CMH staff about the benefits of youth peer support services and the internal referral process for linking existing clients to youth peer support services. Promote system of care values and principles to CMH staff and community partners to encourage youth voice and engagement at local and state levels.
• Identify and strengthen policies and practices to support a strong system of care infrastructure.
• Perform other duties as assigned.

Minimum Education and Experience Requirements

Requires a Bachelor's degree in behavioral health, Psychology, Social Sciences or related behavioral field, supplemented by two (2) years of direct casework/case management experience and one (1) year of supervisory experience; or possession of any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities.

Required Knowledge and Abilities

Knowledge of trauma-informed theories, principles, and practices (includes multi-faceted understanding of concepts such as community trauma, intergenerational and historical trauma, parallel processes, and universal precautions), preferred.

Physical Demands

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

• Involves routine and frequent exposure to
• Bright/dim light; Dusts and pollen.
• Other extreme hazards not listed above.

Special Certifications and Licenses

• Must possess and maintain Qualified Mental Health Professional-Community Service (QMHP-CS) certification.
• Must possess and maintain a valid state Driver's License with an acceptable driving record.
• Must be able to pass a TB, criminal background, and drug screen.

Americans with Disabilities Act (ADA) Compliance

Emergence Health Network is an Equal Opportunity Employer. ADA requires Emergence Health Network to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Other Job Characteristics

• Staffing requirements, including criteria that staff have diverse disciplinary backgrounds, have necessary State required license and accreditation, and are culturally and linguistically trained to serve the needs of the clinic's patient population.
• Credentialed, certified, and licensed professionals with adequate training in person-centered, family centered, trauma informed, culturally competent and recovery-oriented care.

Note: This Class Description does not constitute an employment agreement between the Emergence Health Network and an employee and is subject to change by the Emergence Health Network as its needs change.