The purpose of this job is to serve as a community liaison between law enforcement and other community partnerships with Emergence Health Network, by assisting implementing and sustaining the Crisis Intervention Team as a community program. Examines, reviews and makes recommendations to ensure departmental and community needs are met. Ensures goals of the CIT program beyond those of training are met such as enhancing service and safety. Represents departmental internal interests and community partnerships.
The purpose of this job is to provide moderately complex case management work. Work involves developing and maintaining long-term contact with clients, client families, and service providers for medical, social, educational, and related service needs. Specific duties and responsibilities may vary dependent upon the functional area assigned.
This role provides expert training, education, and ongoing support to caseworkers within the Adult Behavioral Health Division. The Lead Caseworker maintains a reduced caseload to ensure continued proficiency in current best practices and to effectively support staff development. The lead will deliver comprehensive onboarding and ongoing training, conducting thorough performance reviews (90 and 180-day), performing chart audits, session shadowing and providing guidance and mentorship. The Lead Caseworker will also foster a collaborative environment through effective communication with peers, supervisors, and clients while prioritizing safety and operational efficiency.
The purpose of this job is to perform complex staff support work for a specific Emergence Health Network (EHN) program chief, director, or manager.
The purpose of the Lot Attendant is to help maintain the agency’s vehicles and ensure they are operational and in good working order.
Operates on a schedule from 6:00 AM to 3:00 PM.
This position works under the Care Coordination Program (CCP) Grant. Collaborates with Care Coordination Team to formulate personalized treatment plans to fit individual needs. Make and document reasonable attempts to contact all CCBHC consumers who are discharged from these settings within 24 hours of discharge. Coordinate consent and follow-up services with the consumer within 24 hours of discharge and continues until the individual is linked to services or assessed to be no longer at risk.
The position of CIT Associate Therapist is a Crisis Intervention Team assignment that will be partnered with a police officer assigned from the El Paso Police Department that will respond to mental health crisis calls throughout the community and will offer crisis intervention, stabilization, and assessment services while in the field. This unit is operational 24 hours a day, 7 days a week, 365 days a year. Work involves developing short-term contact with clients, client families, and service providers for medical, social, educational, and related service needs. The position will also serve as part of the clinical support component within the unit. The position works under general supervision, under police guidance and protection, and with moderate to higher latitude for the use of initiative and independent judgment while operating in the field.
The purpose of Mobile Crisis Outreach Team (MCOT) is to provide crisis intervention, screening, referral, relapse prevention, and follow-up services for individuals who are experiencing crisis situations within El Paso County. Work involves developing and maintaining professional contact with clients, client families, and service providers for medical, social, educational, psychiatric, and related service needs in order to specifically reduce client crisis experience.
The purpose of this job is to ensure program and contract rules are followed in the assigned program while adhering to company rules and budget guidelines while training and supervising crisis specialists. Serves as a facilitator between the agency, clients, and specialists. Specific duties and responsibilities may vary dependent upon the functional area assigned including within the Crisis & Emergency Services Department: Extended Observation Unit, Mobile Crisis Outreach Team, and/or Crisis Hotline, which are operational 24 hours a day, 7 days a week, 365 days a year.
The purpose of this job is to provide complex professional, clerical, administrative and technical level skills to provide responsible and confidential administrative support requiring specialized knowledge and the ability to interpret broadly defined policies and procedures. This position specifically requires an understanding of clinical operations and the patient care processes to a degree that medical management in EHN programs can be supported from an informed perspective. The position will work closely with the CEO office and is a liaison between the CMO/CNO office and all EHN divisions.
The Director of Information Technology works under general direction, manages the development of all application systems within Emergence Health Network, including enterprise and personal computer systems. Work responsibilities extend to leading, planning, directing and controlling the efforts of project application teams in designing, implementing, and maintaining data processing systems. The incumbent is responsible for scheduling and overseeing the daily operations of the division, as well as assuring a stable and available computer environment through data management, systems performance, hardware and operating software maintenance, security and user administration, and disciplined practices and procedures within operations.
The purpose of this job is to provide intensive case management services to client, parents, team members and providers assessing for needs designed to assist individuals in achieving an optimal quality of life. Develops and/or enhance community living skills, increased management of mental health symptoms, increase knowledge about medication, decreased psychiatric hospitalizations and increased community tenure.
The purpose of this job is to provide moderately complex case management work. Work involves developing and maintaining long-term contact with clients, client families, and service providers for medical, social, educational, and related service needs. Specific duties and responsibilities may vary dependent upon the functional area assigned.
The purpose of this job is to assess, treat and manage children and adult patients with mental health or psychiatric conditions, diagnoses, order labs and imaging for patients. Implements the integrated care model within organizational policies while reporting activities to the CMO.
The purpose of this job is to be primarily responsible for the front desk screening process and direct contact with patient on registration and Financial Evaluation Process. This position functions as the main team information coordinator fielding messages for staff in the field, coordinating appointments, as well as providing clinic clerical support. Educates patients regarding Center's Fee policy and Collection’s process. Must be familiar and able to perform electronic and paper billing.
The role of this job is to provide direct care services, training, consultative and other professional activities of rehabilitation treatment program and functions of a professional member of the multidisciplinary team assisting physicians and other professional/non-professional personnel in a rehabilitation treatment program. Depending on the assignment, the incumbent performs a variety of supportive tasks.
The purpose of this job is to provide administrative support to the IT Director and the Health Information Technology Division as a whole. Responsible for inventory management, inventory purchases, deployments and record keeping. Coordinate services such as contracts, payments and budget preparation.
The purpose of this position is to provide individuals diagnosed with an Intellectual Developmental Disability (IDD) assistance with activities of daily living such as meal preparation, personal hygiene, and medication administration. This position will also facilitate community involvement by accompanying individuals on community outings or providing transportation to work or other activities. It will entail collaboration with the clinical staff to support the Individual Plan of Care, therapeutic and behavioral plans in place to enhance the quality of life of the individual. Direct Care Associates are employed in a wide range of work settings. Associates are subject to work in a residential care facility, individualized skills and socialization program, or community setting. Specific duties and responsibilities may vary dependent upon the functional area assigned.
The purpose of this job is to provide Crisis Intervention services for the Local Crisis Hotline, 988 Suicide and Crisis Lifeline, and Local 311/911 Inter-Agency Program. Work involves developing professional contact with callers, caller’s families, and service providers from medical, social, educational, psychiatric and related service areas. Specific duties and responsibilities may vary dependent upon the functional area assigned including within the Crisis & Emergency Services Department: Crisis Hotline, which is operational 24 hours a day, 7 days a week, 365 days a year.
The purpose of this job is to manage, plan, and administers a variety of fiscal activities: assigns, reviews, and supervises the work of staff responsible for performing functions related to Financial Reporting and Accounts Payable.
The purpose of this job is to screen clients for substance use issues and determine if the client meets TDI criteria for substance use treatment and DSM-5 criteria for a substance use diagnosis. Clients that are identified with co-occurring mental issues will be referred to the proper clinic. The incumbent conducts outreach activities to the community and provide drug education and information on the substance use treatment services that are available and information on the dangers of mood-altering chemicals that threaten the mental, physical and spiritual health of our community. This class works under close to general supervision according to set procedures but determines how or when to complete tasks.
The purpose of this job is to perform advanced/social/mental health/IDD services work to include, but not limited to any of the following: assessments, serving as a liaison between clients; clients' families, and the community to obtain/provide assistance and rehabilitative/therapeutic treatment. This incumbent is responsible for providing active treatment including individual, family, group, crisis and substance abuse counseling.
Also accepting Associate Therapists!
Starting Salary is dependent on licensure:
The purpose of this job is to provide professional staff support to volunteers ensuring that SMVF (Service Members, Veterans, and their Families) involved with the Military Veteran Peer Network (MVPN) program receive appropriate training in Peer-to-Peer engagement and support, volunteer training, and are provided with enough information regarding volunteer activities to remain engaged in their communities.
The purpose of this job is to perform advanced/social/mental health/IDD services work to include, but not limited to any of the following: assessments, serving as a liaison between clients; clients' families, and the community to obtain/aid and rehabilitative/therapeutic treatment. This incumbent is responsible for providing active treatment including individual, family, group, crisis and substance abuse counseling.
The purpose of this job is to perform specialized inventory control work in the receipt, storage and issuance of supplies and equipment essential to the support of consumer services. An employee in a position allocated to this class is responsible for procurement, receiving, stocking and issuing of supplies and equipment.
The purpose of this job is to assist individuals with life skills so that they can live as independently as possible. Assist with daily hygiene skills, money management, math skills, coping skills, and interacting with others at home and out in the community. This position also provides transportation to medical and dental appointments and to work and school.
The purpose of this job is to coordinate services and support to individuals residing in an Intermediate Care Facility. The QIDP is responsible for the wellbeing of the ICF consumers and advocates for their rights. This role is in charge of and coordinating services to individuals enrolled in Home based Community Services (HCS) and Texas Home Living (TxHmL) and Intermediate Care Facilities (ICF). Ensures assistance in the provision of access to medical, social, educational, vocational, and other services to help individuals become independent. Create and conduct training to assist consumers in developing, maintaining or increasing their independence.
The purpose of this job is to ensure services are delivered according to individual's directed plan. Always monitors progress or lack of progress to ensure Medicaid eligibility. Facilitates access to community resources to meet client's needs, documents service delivery and maintain contact with client monthly.
The purpose of this job is to be primarily responsible for the front desk screening process and direct contact with patient on registration and Financial Evaluation Process. This position functions as the main team information coordinator fielding messages for staff in the field, coordinating appointments, as well as providing clinic clerical support. Educates patients regarding Center's Fee policy and Collection's process. Must be familiar and able to perform electronic and paper billing.
The purpose of this job is to screen clients for substance use issues and determine if the client meets TDI criteria for substance use treatment and DSM-5 criteria for a substance use diagnosis. Clients that are identified with co-occurring mental issues will be referred to the proper clinic or agency in the community. The SUD Counselor conducts outreach activities to the community and provides general overdose education and information on the substance use treatment services that are available.
The purpose of this job is to provide moderately complex case management work. Work involves developing and maintaining professional contact with clients, client families, and service providers for medical, social, educational, psychiatric and related service needs. Specific duties and responsibilities may vary dependent upon the functional area assigned including within the Crisis & Emergency Services Department: Extended Observation Unit, Mobile Crisis Outreach Team and Crisis Intervention Services, which are operational 24 hours a day, 7 days a week, 365 days a year.
The primary purpose of this role is to urgently/emergently assess, treat, and manage children and adults experiencing mental health or psychiatric crises. This is typically done virtually in response to crisis calls from local police, hospitals, or educational facilities. Crisis staff assess these cases and provide incident details, diagnoses, and secondary medical concerns (such as psychiatric medications, medical clearance results, and co-morbid conditions) to the on-call psychiatric nurse practitioner for review and development of a final treatment plan and disposition.
When not engaged in on-call duties, the provider, stationed in our Extended Observation Unit (EOU), will assist with walk-in crisis cases, round in the EOU, and support clients recovering in our Sobering/Diversion Center. The provider will implement the integrated care model in accordance with organizational policies and report activities to the Chief Medical Officer (CMO).
This role operates independently with limited supervision, reporting major activities through periodic meetings.
The position of CIT Specialist is a Crisis Intervention Team assignment where you will be partnered with a police officer assigned from the El Paso Police Department, a Deputy with the El Paso County Sheriff's Office, or an officer with the Socorro Police Department that will respond to mental health crisis calls throughout the community and will offer crisis intervention, stabilization, and assessment services while in the field. This unit is operational 365 days a year with rotating four by ten shifts (10-hour shifts, 4 days a week) with morning and afternoon opportunities. Work involves developing short-term contact with clients, client families, and service providers for medical, social, educational, and related service needs.
The purpose of this job is to coordinate and monitor the total nursing care of Extended Observation Unit by conducting medical clearance triage, psychiatric nursing assessment, developing individual nursing treatment plan and conducting routine rounds every 2 hours on all EOU Consumers. Identify health needs and educate consumers and families while providing leadership though working cooperatively in complex situations with other ream personnel and maintaining standards of nursing care/practice in the clinical setting. Implements the center-wide Policy and Procedure Manual which pertain to the nursing department, assumes an advisory role for effective management of Extended Observation Unit, demonstrate leadership by assuming responsibility and accountability for actions, and demonstrate a commitment to professional nursing practice.
The purpose of this job is to verify benefits and eligibility of clients' inquiries, preparing authorization folders, indicating co-pays/deductibles in client's record, providing ongoing patient benefit information, secures authorizations for all paying sources.
The position of School Based CIT Associate Therapist will be assigned to assist a police officer assigned from the Police Departments within the current Independent School Districts enrolled into the program. The associate therapist will respond, both face-to-face and virtually, to mental health crisis calls within the District and will offer crisis intervention, stabilization, and assessment services while in the field. This unit is operational five days out of the week from 8:00 a.m. to 7 p.m. and may be required to work Saturdays for follow-up. Work involves developing short-term contact with children, adolescents, their families, and school district staff to include principals, counselors, teachers, service providers for medical, social, educational, and related service needs.
The purpose of this job is to collaborate with other providers to increase job placements in surrounding areas, engage employers, and educate employment specialists, mental health professionals, recovery coaches, Mental Health (MH) and Substance Use Disorder (SUD) treatment centers and Medication Assisted Treatment (MAT) teams within the local service area.
The purpose of this job is to perform advanced/social/mental health/IDD services work to include, but not limited to any of the following: assessments, serving as a liaison between clients; clients' families, and the community to obtain/aid and rehabilitative/therapeutic treatment. This incumbent is responsible for providing active treatment including individual, family, group, crisis and substance abuse counseling.
Also accepting Associate Therapists!
Starting Salary is dependent on licensure:
The purpose of this job is to perform advanced/social/mental health/IDD services work to include, but not limited to any of the following: assessments, serving as a liaison between the clients; clients' families; the detention facility system, the judiciary/court system, and the community; to obtain/provide assistance and rehabilitative/therapeutic treatment. This incumbent is responsible for providing active treatment including individual, family, group, crisis and substance abuse counseling specifically related to the restoration of competency.
This class works under general supervision, independently developing work methods and sequences in a jail facility setting.
The position of Crisis Intervention Team Specialist will be assigned to assist a police officer assigned from the Police Departments within the current Independent School Districts enrolled into the program. The Specialist will respond, both face-to-face and virtually, to mental health crisis calls within the District. The specialist will offer crisis intervention, stabilization, and assessment services while in the field. This unit is operational five days out of the week from 8:00 a.m. to 7:00 p.m. and may be required to work Saturdays for follow-up. Work involves developing short-term contact with children, adolescents, their families, and school district staff to include principals, counselors, teachers, service providers for medical, social, educational, and related service needs.
The purpose of this job is to provide moderately complex case management work. Work involves developing and maintaining long-term contact with clients, client families, and service providers for medical, social, educational, and related service needs. Specific duties and responsibilities may vary dependent upon the functional area assigned.
The purpose of this job is to plan, implement and execute quality assurance and performance improvement systems. Collaborates and oversees regulatory efficacy, quality, performance improvement and risk mitigation activities for direct/indirect care divisions and programs within the EHN system.
The purpose of this job is to perform advanced/social/mental health/IDD services work to include, but not limited to any of the following: assessments, serving as a liaison between clients; clients' families, and the community to obtain/aid and rehabilitative/therapeutic treatment. This incumbent is responsible for providing active treatment including individual, family, group, crisis and substance abuse counseling.
The purpose of this job is to provide immediate response through the Assessment, Intervention and Monitor ?AIM Model?, to individuals diagnosed with IDD/MH who need immediate crisis services such as community and/or hospital placement. Ability to triage cases within a hospital placement with psychiatrists, medical professionals, and paraprofessionals for assistance with appropriate treatment and placement planning. Evaluate and identify service gaps and strengthen the system that is involved with the individual. Provides trainings for dually diagnosed with IDD/MH consumers, to community law enforcement, community providers, families, and community partners.
The Certified Medical Assistant (CMA) performs duties under direction of a clinical supervisor (RN/LVN/Physician/APRN/PA) to assist in examination and treatment of individuals served at the clinical site. The CMA makes interpretations and exercises some discretion in routine situations. The CMA provides direct care with utmost customer service, compassion, and integrity to individuals in a clinic setting.
The purpose of this job is to collaborate closely with Registered Nurse to plan, implement, and evaluate psychiatric and medical needs of consumers. This class works independently, under limited supervision, reporting major activities through periodic meetings.
The purpose of this job is to assist clients with chronic mental illness and/or IDD in obtaining Social Security Disability Benefits through clear, effective and efficient Medicaid Policy and Programs. This position is responsible for all aspects of complex disability claim handling, such eligibility criteria, medical and financial analysis, benefit determinations, denials and hearing representation at the Office of Disability and Adjudication Review (ODAR) as well as the Social Security Administration (SSA) claim level. This job involves fact checking, record keeping and advocacy on behalf of their clients. It follows established policies & procedures.
The purpose of this job is to coordinate and monitor the total nursing care of Emergence Health Network consumers by identifying health needs, recommending necessarily follow up, educating consumer and families and providing leadership through working cooperatively in complex situations with other team personnel while maintaining standards of nursing care/practice in the clinical setting.
The purpose of this job is to provide moderately complex case management work. Work involves developing and maintaining long-term contact with clients, client families, and service providers for medical, social, educational, and related service needs. Specific duties and responsibilities may vary dependent upon the functional area assigned.
This position is located in our Jail Services Clinic.
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Seeking qualified candidates with at least an undergraduate degree in Psychology, Social Sciences or related behavioral field*. Also accepting criminal justice, supplemented by a minor equivalent in a related field such as psychology or sociology.
The Program Manager supports the program Director in overseeing the clinical services provided in the community to individuals exhibiting symptoms of mental illness. The Program Manager responds to and coordinates with Crisis and Emergency Services leadership and officers assigned from the El Paso Police Department or Sheriff’s Department in a joint collaborative initiative called the Crisis Intervention Team (CIT). CIT interfaces with other programs in the agency, law enforcement jurisdictions, and the community.
The purpose of this job is responsible for auditing progress notes, billing for services, appeal denied claims, verifying eligibility, submit referrals/authorization and post payments for all outpatient medical/substance abuse accounts for various providers. Billing and Coding Specialist will assist Revenue Cycle team with coding questions and special projects.
The purpose of this job is to perform a variety of routine and complex clerical tasks supporting the Medical Records Department. Maintains client health information and ensures that it is complete and accurate. Responsibilities include timely conversion, accurate entry of data from paper medical record charts to electronic medical record. Manages incoming and outgoing records requests.
The Family Nurse Practitioner (FNP) is responsible for managing, treating, and assessing patients with acute and chronic conditions, including those with substance use disorders (SUD). This role involves diagnosing, ordering and interpreting labs and imaging, and delivering Medicated-Assisted Treatment (MAT) as part of comprehensive care. The FNP implements the integrated care model in alignment with organizational policies, working collaboratively to ensure patient-centered outcomes. The FNP operates under limited supervision, reporting to the Chief Medical Officer (CMO) through periodic meetings.
The Consumer Safety and Client Rights Officer (CSCRO) reports to the Chief Compliance Officer. The CSCRO is responsible for ensuring quality and safe care, and incident reporting management across all service areas at Emergence Health Network (EHN) and for advocating for the protection and enhancement of the rights of individuals applying for and receiving services from EHN. The quality efforts and person-centered advocacy include but are not limited to services within state and grant-funded programs. This class works independently, under limited supervision, reporting major activities through periodic meetings. This class works under general supervision, independently developing work methods and sequences
The purpose of this job is to be primarily responsible for organizing and coordinating client court documentation and supporting office functions and responsibilities. This position functions as the main team information coordinator fielding messages for staff in the assigned Jail facility, coordinating appointments, as well as providing clinic clerical support. Educates patients regarding discharge planning and linking services.
This class works under close to general supervision according to set procedures but determines how or when to complete tasks.
The purpose of this job is to perform advanced/social/mental health/IDD services work to include, but not limited to any of the following: assessments, serving as a liaison between clients; clients' families, and the community to obtain/provide assistance and rehabilitative/therapeutic treatment. This incumbent is responsible for providing active treatment including individual, family, group, crisis and substance abuse counseling.
Starting Salary is dependent on current licensure and experience:
Seeking full-time Therapists and Associate Therapists.
May be required to report to, any or all, the following independent school districts: Canutillo ISD, EPISD, Fabens ISD.
The purpose of this job is to perform advanced/social/mental health/IDD services work to include, but not limited to any of the following: assessments, serving as a liaison between clients; clients' families, and the community to obtain/provide assistance and rehabilitative/therapeutic treatment. This incumbent is responsible for providing active treatment including individual, family, group, crisis and substance abuse counseling.
Starting Salary is dependent on licensure:
The Family Partner is a person who has lived experience parenting a child experiencing mental, emotional or behavioral health challenges and who can articulate the understanding of their experience with another parent or family member. This person may be a birth parent, adoptive parent, foster parent, legally recognized family member standing in for an absent parent, or a person chosen by the family or youth to have the role of parent. A Certified Family Partner has received specialized training and passed a Certification exam demonstrating that she or he has the competencies necessary to successfully navigate systems of care and help other families successfully navigate those systems.
The position of Evaluations Assistant will collaborate with the Local Project Director and Director of Children and Adolescent (CAD) Clinical Operations to coordinate collection of the Center for Mental Health Services Child Outcome Measures for Discretionary Programs, as well as coordinate with the state level Family Engagement Specialist and Youth Engagement Specialist to facilitate youth and family member focus groups for evaluation of the system of care. The Evaluation Assistant will also contribute toward quarterly progress reports to the Texas Health and Human Services Commission (HHSC). The Evaluations Assistant will promote mental health services for youths and young adults that are culturally informed, reduce behavioral health disparities and promote family and youth in decision making. This position will build awareness and a strong voice for children's mental health in the El Paso community, emphasizing peer support services for youths, caregivers, and families.
The basic function of the Reimbursement Specialist is to analyze the billing process to determine appropriateness in payment (reimbursement). This position is responsible for handling all components of claims processing including coordination of disputed, rejected and delayed claims and to review returned, disputed or rejected claims from Medicare, Medicaid and other third-party payers and problem solve. This position is responsible for communicating and training other departmental staff regarding revenue cycle processes to prevent future denials.
The role of this job is to provide direct care services, training, consultative and other professional activities of rehabilitation treatment program and functions of a professional member of the multidisciplinary team assisting physicians and other professional/non-professional personnel in a rehabilitation treatment program. Depending on the assignment, the incumbent performs a variety of supportive tasks.
The purpose of this job is to provide moderately complex case management work. Work involves developing and maintaining long-term contact with clients, client families, and service providers for medical, social, educational, and related service needs. Specific duties and responsibilities may vary dependent upon the functional area assigned.
Starting Salary is dependent on degree:
May be required to report to, any or all, the following independent school districts: Canutillo ISD, EPISD, Fabens ISD.
The role of this job is to provide direct care services, training, consultative and other professional activities of rehabilitation treatment program and functions of a professional member of the multidisciplinary team assisting physicians and other professional/non-professional personnel in a rehabilitation treatment program. Depending on the assignment, the incumbent performs a variety of supportive tasks.
General Description
The role of this position is to work directly with youth who struggle with mental health, psychological trauma or substance use. The Youth Peer Support Specialist utilizes their lived experience to provide assistance identifying goals for recovery, learning and practicing new skills, helping youth monitor their progress, supporting youth in treatment, modeling effective coping techniques and self-help strategies, supporting youth in advocating for themselves to obtain effective services and developing and implementing recovery plan.
Level I (high school diploma)
Starting Salary: $13.97 hourly
FLSA: Non-Exempt
Level II (qualified undergraduate degree)
Starting Salary: $18.59 hourly
FLSA: Non-Exempt
May be required to report to, any or all, the following independent school districts: Canutillo ISD, EPISD, Fabens ISD