Certified Family Partner Navigator

Job Code: FPSS - 103
Revised: January 12, 2024

Starting Salary: $13.97 hourly; $29,058 annually

FLSA: Non-Exempt

Overview

We are an agency committed to innovative behavioral health services in trauma-informed care that promote healing and recovery to instill a sense of empowerment and foster a lifelong sense of resilience.

General Description

The Family Partner is a person who has lived experience parenting a child experiencing mental, emotional or behavioral health challenges and who can articulate the understanding of their experience with another parent or family member. This person may be a birth parent, adoptive parent, foster parent, legally recognized family member standing in for an absent parent, or a person chosen by the family or youth to have the role of parent. A Certified Family Partner has received specialized training and passed a Certification exam demonstrating that she or he has the competencies necessary to successfully navigate systems of care and help other families successfully navigate those systems.

Duties and Responsibilities

The functions listed below represent most of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.

• Certified Family Partners provide support to the parents/Legal Authorized Representative (LAR) and/or primary caregivers of the child/youth. They do not provide services directly to the child/youth.
• Engage family members as active participants in the child/youth's care as equal members of the child/youth treatment team.
• Develop collaborative partnerships and help navigate family through the serving systems including juvenile justice, Child Protective Services, independent school districts, Social Security Administration, SNAP program, food banks and coordinating resources to help facilitate access to appropriate services and supports in the community.
• Establish a trusting relationship with families currently within the mental health system.
• Promote an integrated approach to care, coordination, and collaboration with schools, family courts, health care service coordinators, primary care providers, and other service providers.
• Certified Family Partner works as a mediator or facilitator, building a bridge between families and agencies, as well as advocate for the child/youth's family needs.
• Conduct support groups; participate in wraparound services within our established children's clinic/programs; giving one-on-one support, conducting face to face contact guidance meetings.
• Performs other duties as assigned.

Minimum Education and Experience Requirements

Requires a high school diploma or GED equivalent, and to be the parent or Legal Authorized Representative of a child/youth, who is a current or former user of mental health or co-occurring services. Requires at least one (1) year of experience navigating a child-serving system; or possession of any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities..

Required Knowledge and Abilities

Knowledge of child-serving systems, with lived experience parenting a child with emotional or mental health challenges, who can relate to others who are now using those services.. Ability to provide support, encouragement, hope, assistance, guidance, and understanding to those in pursuit of recovery.

Physical Demands

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

• Involves routine and frequent exposure to:
  • Bright/dim light; Dusts and pollen.
  • Extreme heat and/or cold; Wet or humid conditions.
  • Extreme noise levels, Animals/wildlife.
  • Vibration; Fumes and/or noxious odors.
  • Traffic; Moving machinery.
  • Electrical shock; Heights.
  • Radiation; Disease/pathogens.
  • Toxic/caustic chemicals; Explosives; Violence.
  • Other extreme hazards not listed above.

Special Certifications and Licenses

• Must be able to be certified as a Family Partner through the Texas Certification board.
• Must possess and maintain a valid state Driver's License with an acceptable driving record.
• Must be able to pass a TB, criminal background, and drug screen.

Americans with Disabilities Act (ADA) Compliance

Emergence Health Network is an Equal Opportunity Employer. ADA requires Emergence Health Network to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Other Job Characteristics

• Staffing requirements, including criteria that staff have diverse disciplinary backgrounds, have necessary State required license and accreditation, and are culturally and linguistically trained to serve the needs of the clinic's patient population.
• Credentialed, certified, and licensed professionals with adequate training in person-centered, family centered, trauma informed, culturally competent and recovery-oriented care.

Note: This Class Description does not constitute an employment agreement between the Emergence Health Network and an employee and is subject to change by the Emergence Health Network as its needs change.