Facilities Operations Manager

Job Code: FOM - 115
Revision Date: October 31, 2022

Starting Salary: $22.60 hourly; $47,006.00 annually

FLSA: Exempt

Overview

We are an agency committed to innovative behavioral health services in trauma-informed care that promote healing and recovery to instill a sense of empowerment and foster a lifelong sense of resilience.

General Description

The purpose of this job is to maintain and oversee LMHA's ground, buildings, equipment, and fleet to ensure that workspace and vehicles are safe, functional, and of acceptable quality. Duties include coordination and negotiating contracts and resources of facilities related vendors and providers, inspecting, and repairing facilities, equipment, and machinery to meet safety regulations, and coordinating renovations, physical relocations, and updates. The job shall plan, supervise the work of unskilled, semi-skilled, and skilled workers engaged in the general description.

This class works independently, under limited supervision, reporting major activities through periodic meetings.

Duties and Responsibilities

The functions listed below represent most of the time spent working in this position. Management may assign additional functions related to the type of work of the position, as necessary.

• Supervise staff, hiring, training, supplies and materials inventories, purchase orders, and resource allocations of materials and personnel to maintain day-to-day operations of facilities, such as delegating or completing maintenance orders, and fleet operations.
• Monitoring facilities and fleet safety and cleanliness of interior and exterior areas such as clinic space, offices, meeting rooms, parking lots, and outdoor grounds spaces for facilities and mechanical inspections and safe use of fleet vehicles and equipment.
• Ensure timely routine and scheduled maintenance, inspections, and emergency repairs on facilities and fleet vehicles by delegating to team members, and with outside vendors, as needed.
• Ensuring proper security measures for the workplace, including fleet and lot, in collaboration with security system vendors or a team of security professionals.
• Creating and reporting meaningful use of data and reports on facilities and fleet maintenance, repairs, safety and other continuous quality improvement or key performance indicator metrics for relevant staff, supervisors, and departments.
• Emergency management engagement with Safety, Compliance, Quality, and other departments involving response, mitigation, and prevention, including preparing facilities for changing weather conditions, and responding to roadside requests.
• Managing facilities and fleet needs with building owners, compliance division, upper management, and external vendors for budgeting purposes, audits, and accreditations.
• Perform difficult and complex maintenance and construction duties of the department, including reading and interpreting manuals and complex construction plans and specifications.
• Perform general administrative work such preparing daily, weekly, and monthly reports and correspondence, conducting and attending meetings, data entry and tracking of fuel receipts into digital accounting system, facilities work order tracking, copying, and filing documents, sending, and receiving faxes, answering the telephone, etc.
• Performs other duties as assigned.

Minimum Education and Experience Requirements

Requires High School graduation or GED equivalent supplemented by five (5) years joint experience in construction, facility maintenance, building superintendent and automotive maintenance and repair and three (3) years of supervisory experience; or an equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.

Experience with trauma-informed services; cognitive behavioral therapies, including DBT; and motivational therapies including the use of incentives, preferred.

Required Knowledge and Abilities

Knowledge of trauma-informed theories, principles, and practices (includes multi-faceted understanding of concepts such as community trauma, intergenerational and historical trauma, parallel processes, and universal precautions), preferred.

Physical Demands

Performs medium work that involves walking, standing, stooping, jumping, lifting, digging, pushing, and raising objects and involves exerting between 20 and 50 pounds of force on a regular and recurring basis and 50 to 100 pounds of force on an occasional basis.

Unavoidable Hazards (Work Environment)

• Involves routine and frequent exposure to:
• Bright/dim light; Dusts and pollen.
• Extreme heat and/or cold; Wet or humid conditions.
• Extreme noise levels, Animals/wildlife.
• Vibration; Fumes and/or noxious odors.
• Traffic; Moving machinery.
• Electrical shock; Heights.
• Radiation; Disease/pathogens.
• Toxic/caustic chemicals; Explosives; Violence.
• Other extreme hazards not listed above.

Special Certifications and Licenses

• Must obtain a Facilities Management Certificate within one year of hire.
• Requires Automotive Service Excellence Certification
• Must possess and maintain a valid state Driver's License with an acceptable driving record.
• Must be able to pass a TB, criminal background, and drug screen.

Americans with Disabilities Act (ADA) Compliance

Emergence Health Network is an Equal Opportunity Employer. ADA requires Emergence Health Network to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Other Job Characteristics

• Staffing requirements, including criteria that staff have diverse disciplinary backgrounds, have necessary State required license and accreditation, and are culturally and linguistically trained to serve the needs of the clinic's patient population.
• Credentialed, certified, and licensed professionals with adequate training in person-centered, family centered, trauma informed, culturally competent and recovery-oriented care.

Note: This Class Description does not constitute an employment agreement between the Emergence Health Network and an employee and is subject to change by the Emergence Health Network as its needs change.