Children's Mental Health System Navigator I

Job Code: CMHNI – 109

Revised: August 26, 2024

Salary Range: $18.72 Hourly $38,935 Annually
FLSA: Non-Exempt

Overview

We are an agency committed to innovative behavioral health services in trauma-informed care that promote healing and recovery to instill a sense of empowerment and foster a lifelong sense of resilience.

General Description

The purpose of this job is to enhance the provision of services for high-needs children enrolled in mental health services, including children waiting to access inpatient care, residential treatment services, or those with co-occurring mental health and intellectual or developmental disabilities.

This class works under general supervision, independently developing work methods and sequences.

Duties and Responsibilities

The functions listed below represent most of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.

• Develop collaborative partnerships with other child-serving systems and coordinating resources to help facilitate access to appropriate services and support in the community.
• Building the LMHA's capacity through training and education efforts to direct care staff, including case managers, peers, counselors, therapists, agency liaisons, and supervisors.
• Educate community partners on the LMHA's role in providing services to children.
• Promote an integrated approach to care, coordination, and collaboration with schools, family courts, health care service coordinators, primary care providers, and other service providers.
• Conduct outreach to community partners such as those agencies serving children in juvenile justice, crisis facilities, local hospitals, school districts, and child-placement agencies to ensure strong partnerships.
• Willing to communicate empathically with individuals from diverse cultural backgrounds, religious beliefs, gender identity, sexual orientation, and age groups, including adults, youth, family members, professionals, and community agencies.
• Deploy a set of strategies designed to rapidly engage youth and families in needed treatment and services, work closely with the family and other involved treatment and service providers to optimize care.
• Performs other duties as assigned.

Minimum Education and Experience Requirements

Requires a high school diploma or GED equivalent, and to be the parent or Legal Authorized Representative of a child/youth, who is a current or former user of mental health or co-occurring services. Requires at least one (1) year of experience navigating a child-serving system; or possession of any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities.

Required Knowledge and Abilities

Knowledge of trauma-informed theories, principles, and practices (includes multi-faceted understanding of concepts such as community trauma, intergenerational and historical trauma, parallel processes, and universal precautions), preferred.

Physical Demands

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Involves routine and frequent exposure to

• Bright/dim light; Dusts and pollen.
• Other extreme hazards not listed above.

Special Certifications and Licenses

• Must possess and maintain a valid state Driver's License with an acceptable driving record.
• Must be able to pass a TB, criminal background, and drug screen.

Americans with Disabilities Act (ADA) Compliance

Emergence Health Network is an Equal Opportunity Employer. ADA requires Emergence Health Network to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Other Job Characteristics

• Staffing requirements, including criteria that staff have diverse disciplinary backgrounds, have necessary State required license and accreditation, and are culturally and linguistically trained to serve the needs of the clinic's patient population.
• Credentialed, certified, and licensed professionals with adequate training in person-centered, family centered, trauma informed, culturally competent and recovery-oriented care.

Note: This Class Description does not constitute an employment agreement between the Emergence Health Network and an employee and is subject to change by the Emergence Health Network as its needs change