Care Coordination Program (CCP) Caseworker I

Job Code: CCPCW - 111
Revised: November 9, 2022

Starting Salary: $18.59 hourly; $38,672 annually

FLSA: Non-Exempt

Overview

We are an agency committed to innovative behavioral health services in trauma-informed care that promote healing and recovery to instill a sense of empowerment and foster a lifelong sense of resilience.

General Description

This position works under the Care Coordination Program (CCP) Grant. Collaborates with Care Coordination Team to formulate personalized treatment plans to fit individual needs. Make and document reasonable attempts to contact all CCBHC consumers who are discharged from these settings within 24 hours of discharge. Coordinate consent and follow-up services with the consumer within 24 hours of discharge and continues until the individual is linked to services or assessed to be no longer at risk.

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.

• Provides on-going case management services, skills training and rehabilitation services for youth and/or adults with mental illness and/or individuals with developmental disabilities. 
• Provides rehabilitative services including general symptom management, community living skills, and employment related skills to increase our client's independence and increase their ability to maintain community tenure.
• Provides 24 on-call support, psychosocial rehabilitation three to five (3-5) times/week, mental health decompensation, safety plan, crisis intervention, medication support, and collaborate with inpatient hospitals.
• Collaborates with psychiatrist to formulate personalized treatment plans to fit individual needs. Medication management to include compliance with medication (track refills, medication monitor, obtain injections) provide transportation.
• Assists with improving living skills, finding appropriate housing (group/foster homes, assisting living, and independent), moving all belongings and set up utilities, ensure budget and payments, and food.  Coordinates representative payee services.
• Maintains compliance with all Joint Commission training requirements relevant to job duties, including but not limited to those dealing with use of restraints and physical holding of individuals receiving services.
• Required to provide in home visits as needed directed by supervisor or program requirements.
  
• Performs other duties as assigned.

Minimum Requirements

Requires a Bachelor's Degree in Psychology, Social Sciences or related behavioral field, supplemented by two (2) years of direct casework/case management experience; or possession of any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities.

Experience with trauma-informed services; cognitive behavioral therapies, including Dialectical Behavioral Therapy (DBT); and motivational therapies including the use of incentives, preferred.

Required Knowledge and Abilities

Knowledge of trauma-informed theories, principals, and practices (includes multi-faceted understanding of concepts such as community trauma, intergenerational and historical trauma, parallel processes, and universal precautions), preferred.

Physical Demands

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

• Involves routine and frequent exposure to:
• Bright/dim light; Dusts and pollen.
• Extreme heat and/or cold; Wet or humid conditions.
• Extreme noise levels, Animals/wildlife.
• Vibration; Fumes and/or noxious odors.
• Traffic; Moving machinery.
• Electrical shock; Heights.
• Radiation; Disease/pathogens.
• Toxic/caustic chemicals; Explosives; Violence.
• Other extreme hazards not listed above.

Special Certifications and Licenses

• Must be able to be credentialed as a Qualified Mental Health Professional-Community Service (QMHP-CS) certification in the timeframe designated by EHN.
• Must possess and maintain a valid state Driver's License with an acceptable driving record.
• Must be able to pass a TB, criminal background, and drug screen.

Americans with Disabilities Act Compliance (ADA)

Emergence Health Network is an Equal Opportunity Employer.  ADA requires Emergence Health Network to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Other Job Characteristics

• Staffing requirements, including criteria that staff have diverse disciplinary backgrounds, have necessary State required license and accreditation, and are culturally and linguistically trained to serve the needs of the clinic's patient population.
• Credentialed, certified, and licensed professionals with adequate training in person-centered, family centered, trauma informed, culturally-competent and recovery-oriented care.
• Must be able to wear a ballistic vest and flashlight when required.
• Responsible for adhering to the EHN common purpose and service framework to continuously provide exceptional care to all constituents.

Note: This Class Description does not constitute an employment agreement between the Emergence Health Network and an employee and is subject to change by the Emergence Health Network as its needs change.